Legal
Privacy Policy
& Cookies
How ABBAN Group Ltd collects, uses, and protects your personal data, and how we use cookies on this website.
1. About This Policy
Who We Are
ABBAN Group Ltd ("ABBAN Group", "we", "us", "our") is a real estate development advisory firm registered in England and Wales (Company No. 17270264), operating across Ghana, the United Kingdom, and the wider West Africa region.
This Privacy Policy explains how we collect, use, store, and protect personal data in connection with our website and professional services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Ghana Data Protection Act, 2012 (Act 843).
For questions about this policy or your data, please contact us at info@abbangroup.com.
2. Data We Collect
Personal Information
We may collect the following personal data in the course of operating our website and providing our services:
- Contact information: Full name, email address, telephone number, company or organisation name.
- Enquiry content: Project descriptions, briefs, and other information you provide when contacting us.
- Technical data: IP address, browser type, device type, pages visited, and time spent on this website (collected via cookies — see Section 8).
- Communications data: Records of correspondence between you and ABBAN Group.
We do not collect sensitive personal data (such as health information, financial data, or identity documents) unless strictly required for a specific engagement and with your explicit consent.
3. How We Use Your Data
Purpose of Processing
We use personal data for the following purposes:
- To respond to enquiries and communicate with prospective and current clients.
- To provide and manage professional advisory and development services.
- To issue invoices, manage accounts, and process payments.
- To comply with legal and regulatory obligations.
- To improve our website and understand how visitors interact with it.
- To send relevant updates about ABBAN Group's services, projects, and news — where you have consented to receive such communications.
4. Legal Basis for Processing
Why We Process Your Data
We process personal data on the following legal bases under UK GDPR:
- Contract performance: Where processing is necessary to fulfil a service engagement or take steps at your request before entering into a contract.
- Legitimate interests: Where processing is necessary for our legitimate business interests, including responding to enquiries and improving our services, provided these interests are not overridden by your rights.
- Legal obligation: Where processing is required to comply with applicable law.
- Consent: Where you have given explicit consent, including for marketing communications.
5. Data Sharing
Who We Share Data With
ABBAN Group does not sell personal data to third parties. We may share data with:
- Professional advisers (legal, accounting, or technical consultants) engaged in connection with our services, bound by confidentiality obligations.
- Technology service providers who host our website and email systems, acting as data processors under appropriate agreements.
- Regulatory authorities or law enforcement bodies where required by law.
Where data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
6. Data Retention
How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements.
- Client engagement records are typically retained for 7 years following the conclusion of an engagement.
- Enquiry data from contacts who do not become clients is retained for up to 2 years.
- Website analytics data is retained in aggregated form only.
7. Your Rights
Data Subject Rights
Under UK GDPR and the Ghana Data Protection Act, you have the following rights in relation to your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data in certain circumstances.
- Restriction: Request that we restrict the processing of your data in certain circumstances.
- Portability: Request transfer of your data to another organisation in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw consent: Where processing is based on consent, withdraw that consent at any time.
To exercise any of these rights, please contact us at info@abbangroup.com. We will respond within 30 days. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or the Ghana Data Protection Commission.
8. Cookies
How We Use Cookies
This website uses cookies — small text files stored on your device — to improve your browsing experience and understand how our site is used. By continuing to use this website, you consent to our use of cookies as described below.
We use the following types of cookies:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function correctly. These cannot be disabled. | Session |
| Functional | Remember preferences and settings to improve your experience on return visits. | Up to 1 year |
| Analytics | Collect anonymised data about how visitors use the site, helping us improve content and navigation. | Up to 2 years |
You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of this website.
9. Third-Party Links
External Websites
This website may contain links to third-party websites. ABBAN Group is not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any external sites you visit.
10. Changes to This Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The current version will always be available on this page, with the date of last review noted at the top.
11. Contact
Data Enquiries
For any questions about this policy, to exercise your data rights, or to make a complaint, please contact:
ABBAN Group Ltd
Company No. 17270264
Greater Accra, Ghana · London, United Kingdom
info@abbangroup.com